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We'd Love to Hear From You

Have questions about a product? Need help with your order? Or just want to say hello? Our friendly support team is ready to assist you every day of the week.

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Phone / WhatsApp
+92 321 000 0000
Available Mon–Sat, 9AM–8PM
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Email Address
support@zettymart.pk
We reply within 2 hours
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Head Office
123 Gulberg III, Lahore
Punjab, Pakistan – 54000

Send Us a Message

Fill out the form below and we'll get back to you within 2 hours!

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Message Sent Successfully!

Thank you for reaching out. Our team will respond to you within 2 hours during business hours.

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Business Hours

Monday – Friday: 9:00 AM – 9:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: Closed (online orders open 24/7)

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Delivery Areas

We deliver nationwide across Pakistan.
Same-day delivery in Karachi & Lahore.
Express delivery available in major cities.

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Returns & Refunds

30-day hassle-free return policy.
Free return pickup from your door.
Refund processed within 5–7 business days.

Frequently Asked Questions

Quick answers to our most common questions. Can't find yours? Send us a message!

How long does delivery take? +
Standard delivery takes 3–5 business days across Pakistan. Express delivery (1–2 days) is available for an additional Rs. 500. Same-day delivery is available in Karachi and Lahore for orders placed before 12PM.
What payment methods do you accept? +
We accept Cash on Delivery (COD), EasyPaisa, JazzCash, Bank Transfer (HBL, UBL, Meezan), and all major credit/debit cards. All online payments are 100% secure and encrypted.
Can I return a product if I'm not satisfied? +
Absolutely! We offer a 30-day hassle-free return policy. Simply contact our support team, and we'll arrange a free pickup from your address. Refunds are processed within 5–7 business days.
Do you offer installation services? +
Yes! We offer professional installation services in Lahore, Karachi, and Islamabad. Simply add the installation service to your cart or mention it in your order notes. Our certified electricians will contact you to schedule a time.
Do you offer bulk or wholesale pricing? +
Yes, we offer special pricing for bulk and wholesale orders (hotels, offices, construction projects). Contact us via the form above or WhatsApp with your requirements for a custom quote.
What warranty do products come with? +
All our products come with a minimum 1-year manufacturer warranty. Premium products like crystal chandeliers come with a 2-year warranty. LED products carry a lifespan guarantee of 50,000+ hours.
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